Loylabor does not ship parcels or physical products. “Delivery” on this platform means a verified technician travelling to the address you share and completing a booked home service.
1. Service Area
Services are offered in cities and tehsils enabled by the admin panel. Coverage depends on technicians who are online near your pin. If no nearby technician is available, the app will say so and you can try a scheduled slot or another category.
2. Services We Fulfil
The agreed plan names plumber, electrician, painter and solar installer. These extra technician categories are also listed, and admin can add more later:
- Plumbing
- Electrical
- Painting
- Solar installation
- AC and cooling
- Carpentry
- Appliance repair
- Masonry and tiling
3. Instant And Scheduled Jobs
- Instant: a nearby available technician is requested as soon as you confirm.
- Scheduled: you choose a later date and time. The technician should arrive in that window unless they update the status in the app.
You may call the technician before booking when that option is shown.
4. Arrival And Job Status
Technicians update the job as accepted, on the way, work started and completed. You receive push notifications and can open in-app chat. Travel time depends on traffic and distance. Loylabor does not promise a fixed minute-by-minute arrival the way a courier company quotes parcel delivery.
5. Completion Of Work
When the work is finished, the customer provides the booking completion code. The technician enters that code in the app. This confirms the visit. Customers should only share the code after they are satisfied that the agreed work is done.
6. Parts And Materials
Any spare parts, pipes, wires, gas, paint or other materials are arranged at the site. They are not “shipped” by Loylabor and are not covered by a courier tracking number. Ask for a clear price before the technician buys materials.
7. Access To The Property
Please share an accurate map pin, building name and a reachable phone number. If the technician cannot enter because no one is home or the address is wrong, the visit may be marked incomplete and a new booking will be needed.
8. Safety
Technicians are approved by admin after document checks. Customers should still stay present during the visit where possible. Report unsafe behaviour through the complaint section immediately.
9. Office
Loylabor
Nowshera Road, Behram Khan Killi
Tehsil / District Mardan, Pakistan
Phone: 0311-9600299
Email: contact@loylabor.com